Agent Banking means providing limited scale banking and financial services to the underserved population through engaged agents under a valid agency agreement, rather than a teller/ cashier. It is the owner of an outlet who conducts banking transactions on behalf of a bank.
NRB Commercial Bank Limited is one of the 4th generation private sector scheduled commercial bank started its commercial operation through its Principal Branch from 18th April 2013. NRBC Bank constantly focuses the changing needs and desire of its customers, to develop new and re-engineer the process of service delivery. It has a focus to act as effective delivery channel to distribute NRB remittance all over the country. The bank also considers mass banking as a source of inspiration.
This channel will bring opportunity for the banks to serve the mass people at cutting edge price complying with regulatory requirements. The new banks having CORE banking solution and yet to invest in development of ADC will get the advantage to introduce Agent Banking operation. Among the 9 new banks NRBC Bank is ahead to get the approval to engage 20 Agents throughout the Country.
Customer Account Opening
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Cash Deposit, Withdraw
Collection of small value cash deposit and cash withdrawal, facilitating utility bills payment
Balance Inquiry, Mini Statement
Balance inquiry, generation and issuance of mini bank statements
Inward foreign remittance distribution, inland remittance, facilitating fund transfer
Fund Transfer (Within NRBC Bank Customer)
Facilitating small value loan disbursement and recovery of loans & installments, post sanction monitoring of loans and follow up
Electricity Bill (REB) Collection
Cash payment under different programs of the government like social safety net, elderly allowances, freedom fighters allowances, students scholarship, gov’t portion of teachers’ salary, other pensions etc.
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